k_Street Consulting, LLC Blog

k_Street Consulting, LLC has been serving the Washington area since 2009, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Zipping and Unzipping Files

Tip of the Week: Zipping and Unzipping Files

Large files like videos aren’t exactly the ideal attachments for something like an email. There are also cases where you have to send multiple files, some of which may be large, attached to an email, but when the files are too large, this just won’t work. Thankfully, there are some ways around this, one of which is to compress files into a .zip file with a tool found in Windows 10.

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Managed IT Makes Technology Maintenance a Priority

Managed IT Makes Technology Maintenance a Priority

You should never settle for less than the best, especially with your business’ technology solutions. Unfortunately, this part of any company’s operations can be so stressful to manage that people often push IT maintenance to the wayside. So, if your company is not performing maintenance on its technology, how can it remain functional? It’s all about finding someone with the right skill set to manage your technology, something that is easier said than done.

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It May Be Time to Upgrade Your Remote Network Security

It May Be Time to Upgrade Your Remote Network Security

Today’s cybersecurity landscape is dangerous, to say the least, prompting many organizations to adopt what is called a zero-trust policy for their security standards. Is a zero-trust policy the best solution for your company’s cybersecurity woes, and how effective is it toward preventing security issues? Let’s take a look.

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Tip of the Week: A Short Guide to Microsoft Word Shortcuts

Tip of the Week: A Short Guide to Microsoft Word Shortcuts

Most companies utilize a word processor of some sort, and one of the most powerful and dynamic (not to mention commonplace) is Microsoft Word. If you want to get the most out of this great solution, we’ve got your back. Stay tuned for a quick look at some of the most commonly used keyboard shortcuts that we think you will find helpful during your business’ day-to-day operations.

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How a Virtual CIO Can Change Your Business for the Better

How a Virtual CIO Can Change Your Business for the Better

We often talk about how some businesses do not have the budget to hire technicians to perform regular maintenance on their IT infrastructures, but what about the one behind the scenes calling all the shots? If companies cannot hire technicians, then it stands to reason that they also cannot afford someone at the executive level who manages their workload. The concept of the virtual chief information officer, or virtual CIO, challenges this notion by providing access to technology leadership for small businesses.

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5 Useful Technology Tips Your Business Should Consider

5 Useful Technology Tips Your Business Should Consider

In order to get the most value out of your business technology, it’s important to understand best practices and how they can figure into your business operations. Let’s examine some of the most effective practices that you should include in your day-to-day operations and how they can benefit your organization.

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Tip of the Week: The Best Practices of Adding People to Emails

Tip of the Week: The Best Practices of Adding People to Emails

Whenever you go to send an email, you might glance at the CC and BCC fields and wonder what they are used for, or perhaps you are an avid user of both. Well, let’s take a look at what CC and BCC are supposed to be used for and whether or not you actually use them for their intended purpose.

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Voice over Internet Protocol May Sound Complicated, but It Can Save You Money

Voice over Internet Protocol May Sound Complicated, but It Can Save You Money

Good communication is more important than ever, especially today when margins are thinner and remote collaboration is a staple for many organizations. Today, we want to share with you four benefits that come from utilizing a hosted VoIP solution.

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Mission-Critical Software for Small Businesses

Mission-Critical Software for Small Businesses

With so many types of business software solutions out there, you might not immediately know what you should aim to use and why. Thankfully, while there are countless types of businesses and organizations out there, some staple applications make their way into most offices, giving your company a decent starting point. Let’s take a look at what some of these software programs are and why you might want them.

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How Managed Services Address the Most Critical Challenge of IT Management

How Managed Services Address the Most Critical Challenge of IT Management

How does your business manage its IT resources? Do you have a chief information officer, or CIO, in-house who manages everything related to your technology? If not, who is the one responsible for managing and maintaining your systems? If you don’t know the answer to this question, we have a reality check for you: you need to.

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Tip of the Week: Take a Screenshot in Windows 10

Tip of the Week: Take a Screenshot in Windows 10

There is one key on the keyboard that might seem a little odd: PrtSc. It’s not immediately obvious what this key does or why you would want to use it, but we assure you that it is an extremely helpful keyboard shortcut once you understand how it works and why you might want to try it out. In reality, the PrtSc key is important for taking screenshots on your Windows device.

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Data Backup Is a Must Have for Any-Sized Business

Data Backup Is a Must Have for Any-Sized Business

You would be surprised what types of things can disrupt your business’ ability to operate. It could be something as benign as a power or Internet outage, something inevitable like a hardware component failure, or something so nefarious as ransomware. Regardless of what happens, every business should have a plan in place to respond to any situation and recover quickly and effectively. For the business that depends on data, having it properly backed up solves one major issue. This month, we thought we’d go over some of the basic questions you need to answer about your data backup and recovery process. 

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The Correct Wi-Fi Setup Can Really Enhance Your Business

The Correct Wi-Fi Setup Can Really Enhance Your Business

Just about all modern businesses rely on the Internet—especially the wireless kind—for at least part of their day-to-day operations. This means that there is a direct correlation between the strength and speed of their connection and the amount of productivity they can experience as a result of this connection. As your business grows, it is incredibly important to think about your Wi-Fi setup and how you can support its continued growth. Let’s go over the process for properly scaling your wireless network to accommodate its growth.

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What a Recent Study Says About In-House vs Cloud IT Infrastructures

What a Recent Study Says About In-House vs Cloud IT Infrastructures

More businesses than ever are using the cloud, and considering the fact that the world has been ravaged by a pandemic for well over the past year, it’s no wonder that this has happened. Still, well before COVID-19 flipped the workplace on its head, there was major change happening in the way companies utilized the cloud. All of this progress toward the cloud, however, has not diminished the importance or desire for on-site data centers. Let’s investigate this phenomenon.

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The OnePercent Group: A Slightly Different Approach to Ransomware

The OnePercent Group: A Slightly Different Approach to Ransomware

A recent trend even amongst ransomware threats is that the FBI is issuing warnings regarding how dangerous it is or how difficult certain variants are. This particular threat—the OnePercent ransomware gang—is no exception. Let’s break down what you need to know about the OnePercent Group and how you can prepare to handle attacks not just from this threat, but most ransomware threats.

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Stop Wasteful or Dangerous Internet Behavior with a Content Filter

Stop Wasteful or Dangerous Internet Behavior with a Content Filter

The Internet is a wondrous place filled with countless resources and tools to be more effective in your day-to-day routine or business practices, but it is also home to a plethora of dangers that threaten the very existence of your organization. As an executive and business professional, it is your responsibility to identify opportunities to protect your company. One such way you can do so is by implementing a content filter.

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Read This to Learn How Technology Can Help You Build a Better Business

Read This to Learn How Technology Can Help You Build a Better Business

With so much competition in business today, it’s no surprise that companies are always looking for the next big thing to get ahead. One way these companies can improve operations and kick their businesses up a notch is through the use of the right technology. With the right IT on your side, you can make a significant difference between yourself and others in your chosen industry.

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4 Simple Tips to Secure the Data on a Lost or Stolen Device

4 Simple Tips to Secure the Data on a Lost or Stolen Device

With remote work still widely in place, the idea of lost or stolen devices has many companies terrified. Due to this security issue, you must consider what you might do should someone lose track of one of your company’s devices. Here are four ways that you can take preventative measures to ensure that lost or stolen devices don’t become a major security risk for your business.

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Innovations to Video Conferencing is Changing the Way Businesses Meet

Innovations to Video Conferencing is Changing the Way Businesses Meet

Voice chat and communication via telephone may have been the norm for years, but these days, video conferencing has really taken off in popularity. With remote and hybrid work still trending worldwide, now is as good a time as ever to reconsider the features of your video conferencing solution. Let’s take a look at some of the features that you should look for when implementing video conferencing.

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You Need to Reduce Your Exposure to Insider Threats

You Need to Reduce Your Exposure to Insider Threats

One of the most difficult things to do in business is to imagine a scenario in which someone you trust puts your organization at risk. We focus so much on the external threats that the internal ones often go unnoticed. How can you make sure that your organization does not fall victim to the several different types of insider threats out there? Let’s take a look.

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Read This if You Don’t Believe That Ransomware is a Major Problem for Businesses Like Yours

Read This if You Don’t Believe That Ransomware is a Major Problem for Businesses Like Yours

You’d think that cybercriminals would use ransomware to target high-profile businesses with loads of money to extort, but this is not always the case. Even a small business can fall victim to these particularly devastating threats. Ransomware, just like other threats out there, has continued to evolve and adjust its approaches based on the current cybersecurity climate, so what are some of the latest developments in ransomware?

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Microsoft is Gearing Up to Retire Windows 8.1

Microsoft is Gearing Up to Retire Windows 8.1

With Windows 11 releasing sometime this year, most users are looking to upgrade to hardware that actually supports it, but today we are instead focusing on upgrading away from one of the more controversial of Microsoft’s recent operating systems, Windows 8.1. With its end-of-life date creeping up in January 2023, it’s never too early to start thinking about how your company will move away from this operating system toward a supported one.

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3 Ways to Keep Your Business Secure When Employees Leave

3 Ways to Keep Your Business Secure When Employees Leave

Turnover happens in the business world. It’s just a matter of when and how often it happens, as well as how your organization responds to it. If your company fails to address certain parts of the turnover process, it could have negative consequences that must be addressed. We’ve put together three ways that you can be sure former employees do not cause you trouble when they leave, particularly in regards to staffing and cybersecurity.

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A Simple 3-Step Process for Implementing New Business Technology

A Simple 3-Step Process for Implementing New Business Technology

Technology has always been ingrained in the operations of businesses to an extent, but it was only recently (in the grand scheme of things) that standard business technology such as desktops, server units, and other computing hardware really started to take off. That said, it’s now a staple, so your organization should be making informed decisions regarding any new hardware that you implement.

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Technology Can Replace These Office Conventions

Technology Can Replace These Office Conventions

With so many changes in the office environment over the past several decades, it’s no wonder that some of the staples from way back when are no longer crucial to the success of any organization. Technology has driven many conventions of the old office environment into extinction, rendering them obsolete and, in some cases, pretty much pointless to keep around. Here are just a few ways that technology has replaced some of these conventions.

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Windows Shortcuts to Help Boost Your Efficiency

Windows Shortcuts to Help Boost Your Efficiency

Some keyboard shortcuts work within applications, but there are others that work all throughout the Windows operating system. To help you be as productive as possible throughout the workday, let’s go over some of the most common keyboard shortcuts that work not only within your applications, but whenever you are just navigating your operating system. If you use these effectively, you can dramatically improve your productivity and look like a Windows master!

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4 Variables Any Good Help Desk Will Have

4 Variables Any Good Help Desk Will Have

Technology support is a necessity for a business that wants to stay operational. To this end, a quality help desk is vital. Unfortunately, not all help desks have the same level of quality and knowledge on how to best support your business. We’ve put together a list of traits that you should look for when it comes to finding the best help desk support for your business.

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Breaking Down the Konami Code

Breaking Down the Konami Code

Those born in the 80s (as well as some others) will likely recognize
“Up-Up-Down-Down-Left-Right-Left-Right-B-A-Select-Start” as the Konami Code, a famous cheat code that first appeared in 1986. Since then, the Konami Code has spread, now being featured in software titles and websites. Let’s consider the origins of the Konami Code, and how it has been featured in the zeitgeist.

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4 Tips for More Productivity Throughout the Workday

4 Tips for More Productivity Throughout the Workday

Businesses are always trying to be as productive as possible, but the truth of the matter is that productivity is not a constant state of getting things done. It is perfectly natural to have ups and downs throughout the week that ultimately contribute to any progress made on tasks. The question then becomes one of how can you make progress toward goals for the workday. Here are four tips that might help you get more done throughout your day-to-day duties.

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4 Ways to Get the Most Out of Your Point of Sale System

4 Ways to Get the Most Out of Your Point of Sale System

For many small businesses, the Point of Sale (POS) system is the main workstation. As a result, many of your business’ core processes run through it. If you aren’t taking advantage of some of the built-in features that most POS systems can provide, you may be leaving dollars on the table. 

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Outsource Your Cybersecurity Needs to Ensure You Get the Best Talent

Outsource Your Cybersecurity Needs to Ensure You Get the Best Talent

To be adept at a task is to say that the one doing the task is a professional, or someone with substantial knowledge that can be used to effectively complete the task. Cybersecurity is one such area where having a considerable amount of knowledge is of particular importance to help navigate the complex environment surrounding it. How can your organization achieve this level of mindfulness and expertise?

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3 Common Sense IT Practices that Can Really Make a Difference

3 Common Sense IT Practices that Can Really Make a Difference

There is a misconception going around that the absolute only way you can possibly take care of your organization’s technology is to hire dedicated professionals to monitor and maintain every aspect of it. There is considerable benefit to doing this, we won’t lie, but there is value in applying specific mantras from everyday life to your IT infrastructure. With these small, common-sense practices, you might see some long-term success in IT management even without professionals at the helm.

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REvil Vanishes, Along With Some Companies’ Hopes to Decrypt Their Data

REvil Vanishes, Along With Some Companies’ Hopes to Decrypt Their Data

The Kaseya ransomware attack targeting VSA servers for approximately 1,500 organizations was another notable attack in a recent string of high-profile ransomware attacks, and while most organizations did what most security professionals recommend and did not pay the ransom, others did not listen. Now those who did pay the ransom are having trouble decrypting their data, and REvil is nowhere to be found to help them in this effort.

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Don’t Be Caught Off Guard by Ransomware

Don’t Be Caught Off Guard by Ransomware

Ransomware is bad stuff, and it’s only gotten worse with its recent resurgence that aligned with the COVID-19 pandemic. Phishing attacks and other means by which ransomware is commonly spread have used the current atmosphere as a springboard. This makes it even more critical that these kinds of behaviors and attempts can be spotted and stopped.

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Access Control is Critically Important for Businesses

Access Control is Critically Important for Businesses

Access control can be a touchy subject for some employees, especially for those who might feel they can do their jobs more effectively if they were to be given access to certain files or sensitive information. That said, in the interest of network security and data protection, it is your responsibility to consider who amongst your staff has access to certain information and why.

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4 IT Errors Every Small Business Needs to Avoid

4 IT Errors Every Small Business Needs to Avoid

Technology is often a source of struggle for small businesses, usually for one of two reasons. Either the strong IT leadership needed isn’t there, or there aren’t enough resources to support the level of IT management and maintenance that businesses need. Of course, there are other mistakes that can easily be made when it comes to a business’ technology management.

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Managing Your Organization’s Software is More Complex than You Think

Managing Your Organization’s Software is More Complex than You Think

In a world of “as a service” business models, where services are distributed by month or by billing cycle, users are not necessarily buying things outright to replace them at a later date. The issue with this Software as a Service (SaaS) model is that too many of these solutions implemented all at once can create a messy web of software that needs to be managed. How can you make sure that you are getting the most out of your solutions without driving yourself up the wall?

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Cloud Security is a More Pressing Issue

Cloud Security is a More Pressing Issue

The cloud is a popular choice for businesses that need access to tools to sustain operations, but there is an innate flaw that comes from hosting anything in an online environment: security. Do not pretend that security is not an issue for your cloud-based resources—failing to acknowledge the importance of security could be a fatal mistake for organizations that leverage cloud-based technology resources.

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Microsoft Has a Virtual Desktop-as-a-Service Model with Windows 365

Microsoft Has a Virtual Desktop-as-a-Service Model with Windows 365

With more companies opting to get involved with the “as a service” market, it’s no surprise that Microsoft, one of the world’s leading software companies, went this route with the Microsoft 365 cloud-service offering. Microsoft has been aiming to take their strategy even further with Windows 365, a way for organizations to opt into virtual desktops. Here’s what you need to know about Windows 365.

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How to Build the Perfect Server Room for Your Business

How to Build the Perfect Server Room for Your Business

Your business relies on technology for access to an IT infrastructure. One such piece of technology that you use on a daily basis, whether you realize it or not, is a server. A company that has a single server might be able to get away with less-than-stellar server management policies, but those that have multiple servers should never be skimping on the environment in which their servers live.

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Shocking Study on the Work Week Suggests Shorter is Better

Shocking Study on the Work Week Suggests Shorter is Better

Many critics of a shorter work week believe that cutting the number of hours worked throughout the workday or work week could potentially lead to a decrease in productivity, but a new study from Iceland suggests that this simply is not reality. This study suggests that productivity should no longer be a cause for concern when it comes to a shorter work week, as its astounding results show what really happens when you reduce the number of hours worked without reducing pay.

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7 Technology Terms That End Users Should Know

7 Technology Terms That End Users Should Know

No matter what role you are in at your company, be it management or otherwise, there are certain terms related to technology that you are going to want to be familiar with. Doing so will not only help you make the process of asking for help when it’s needed easier, but it will also help you stay current on business technology in general, leading to more awareness of what goes into a successful business technology strategy. Let’s discuss some of the important technology terms for everyday business operations.

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These Are the Most Likely Threats Your Small Business Will Face

These Are the Most Likely Threats Your Small Business Will Face

Data breaches are a well-known fact in the business environment, and small businesses in particular have many challenges that threaten their operations. It is important that you consider these security issues when putting together your risk management strategy, especially as it pertains to cybersecurity. Let’s take a look at how you can overcome some of the security challenges present for small businesses in 2021.

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How a Mismanaged Cloud Can Undermine Your Security

How a Mismanaged Cloud Can Undermine Your Security

There is no denying that the cloud has become one of the most popular options for a business to obtain the tools required for their operations. Despite this, it is equally important to acknowledge that there are many ways that the cloud could facilitate security threats if not managed properly. Let’s go over some of the issues that must be addressed if a business is going to successfully leverage cloud technology to its advantage.

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What We Can Learn from the Ireland Health Service Ransomware Attack

What We Can Learn from the Ireland Health Service Ransomware Attack

In May of 2021, Ireland’s Health Service Executive, which handles healthcare and social services to the Emerald Isle’s nearly five million residents, was the target of a massive ransomware attack. Even as businesses and municipalities from all over the globe have been dealing with this plight, we mention this because of the aftereffects of this situation. Today, we take a look at the situation and what can be learned from it. 

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Passwords Aren’t Enough to Secure Most Accounts

Passwords Aren’t Enough to Secure Most Accounts

Securing your digital platforms has to be a major point of emphasis for every business. For years, having a password was enough to keep unauthorized entities out of secured accounts. Those days are effectively over. With threats multiplying and getting more and more dangerous, companies have to do more to secure their IT. This month, we thought we’d take a look at some of the best practices in creating passwords and alternatives that can help you better protect your business’ technology. 

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Obvious Signs You are the Target of a Hacking Attack

Obvious Signs You are the Target of a Hacking Attack

If a hacker were to find themselves on your network or within one of your accounts, would you be able to detect them and eliminate them? Today we want to share some of our best strategies for how you can identify the warning signs of a hacking attack, as well as how you should respond. This is particularly important for a workforce that is working remotely, so we hope you take these tips to heart.

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Choosing a Printer and Copier Maintenance Plan for Small Business

Choosing a Printer and Copier Maintenance Plan for Small Business

Many businesses have started to limit the amount of printing they do, but some companies simply can’t. If your business relies on its printers and copiers, it can be a real challenge to find a reliable and knowledgeable maintenance provider. Sure, you can rely on the support provided by the manufacturer, but you may find that middling, to be kind. This month, we thought we would provide a few tips on what to look for in a printer/copier maintenance company.

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The Key to Protecting Your Business from Ransomware Is More of the Same

The Key to Protecting Your Business from Ransomware Is More of the Same

With so many high-profile ransomware attacks being launched against manufacturers, pipelines, and even hospitals, it’s no surprise that many companies are worried about what the future of this threat means for their organizations. Ransomware poses a serious threat, one that cannot possibly be ignored, so we urge you to take action now so you don’t come to regret it later.

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Doing What You Can to Keep Downtime to a Minimum

Doing What You Can to Keep Downtime to a Minimum

Business is all about making the most of the time that you have available to you, and while some employees are great at doing such a thing, others might have silent roadblocks that eat up minutes or potentially even hours of their days. Yes, downtime is a very real threat for businesses, and while some employers are more concerned with nickel-and-diming employees for the short amounts of time they spend in between tasks, real true downtime is much greater of an issue.

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How Often Should You Train Your Team on Cybersecurity?

How Often Should You Train Your Team on Cybersecurity?

Cybersecurity is an important part of running a business, especially in today’s age of ransomware and other high-profile hacks. It stands to reason that you periodically assess how effective your security practices are and how well-prepared your team is to respond to threats, but how often should you do so? Let’s take a closer look.

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Protect Your Business Against These Common Security Threats

Protect Your Business Against These Common Security Threats

If anything has been made clear by recent strings of high-profile ransomware attacks, it is that businesses and organizations simply do not take security as seriously as they need to. We urge you to use this opportunity to reconsider your own levels of network security. Are you doing all that you can to keep your data and assets secure? There are countless threats out there, and they all must be addressed (or at least prepared for) in some way.

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Clean Up Your Computer with These Digital Clutter Practices

Clean Up Your Computer with These Digital Clutter Practices

Computers are supposed to make life easier, and in a lot of ways, they do. However, using a computer can get complicated at times, especially when you are working with tons of files, applications, and resources on a daily basis. This can lead to a ton of digital clutter, which can be counterproductive and time-wasting. Let’s learn about how you can reduce digital clutter on your work PC.

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Be Aware of This Upcoming Google Drive Link Sharing Concern

Be Aware of This Upcoming Google Drive Link Sharing Concern

It is certainly important that you update your software and hardware with the latest patches and updates, but it is also important to keep in mind that while these patches and updates resolve certain issues, these updates can also create problems of their own. An upcoming update to Google Workspace is the perfect example of this.

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Unpatched Vulnerability Leads to Remote Factory Resets in Western Digital My Book NAS Devices

Unpatched Vulnerability Leads to Remote Factory Resets in Western Digital My Book NAS Devices

Imagine going to log into one of your devices only to find that it has been completely wiped of any files located on it. Furthermore, imagine trying to log into your online account to manage the settings of said device, only to find that the password you know is correct is being identified as incorrect. This is the experience that many users of Western Digital’s My Book NAS device are currently going through, and it’s suspected that it is all because of an unpatched vulnerability.

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HDD vs SSD: What’s Best for Your Business?

HDD vs SSD: What’s Best for Your Business?

When you purchase new technology for your organization, the decision is not always clear-cut. One decision that can be difficult is whether to implement hard disk drives (HDD) or solid state drives (SSD) for your desktops or other technology solutions. To help you make the best and most educated decision possible, we’re here to explain the differences and help you make the best choice.

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A Knowledge Base System Is a Great Tool to Streamline Operations

A Knowledge Base System Is a Great Tool to Streamline Operations

If your business wants to improve operations, one way it can do so is with an in-depth knowledge base that encompasses its policies and procedures for anyone who might work for you or take advantage of your services. Businesses that are well-documented have a much easier time when it comes to onboarding new talent, and with a thorough enough knowledge base, customers and vendors will have an easier time working with you, too. Today we are discussing the different types of knowledge base systems and why they might be a good fit for your business model.

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Don’t Let Your Inbox Be a Source of Stress

Don’t Let Your Inbox Be a Source of Stress

What does your email inbox look like? Do you keep it clean for the most part, or do you let it get out of control because of how many email lists you find yourself on? If you find that you have a lot of trouble with managing your email inbox, well, read on. You’ll find some tips for how you can effectively manage and potentially even clean up your inbox!

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The True Value of Managed IT Services

The True Value of Managed IT Services

Technology management is a pain point for businesses, particularly smaller ones that might not have the vast amount of resources as larger organizations or enterprises. That being said, small businesses have a secret weapon that allows them to compete with larger businesses, and it comes in the form of managed IT services. What is a managed service provider, and how does working with one dramatically change the dynamic of your business’ operations?

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Considering Encryption in Light of Android Messages’ Update

Considering Encryption in Light of Android Messages’ Update

With the addition of end-to-end encryption to Google’s Android Messages application, we have a perfect opportunity to discuss the concept of encryption and why it is so important. Let’s dive right in, shall we?

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Eyestrain? Start Looking for Dark Mode on Your Devices

Eyestrain? Start Looking for Dark Mode on Your Devices

The concept of dark mode has saturated the technological ecosystem and consciousness and is being incorporated by software and hardware vendors alike. Although embraced by vendors and users as a needed feature, the question remains, is there a benefit to dark mode?

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Understanding Mobile Device Management

Understanding Mobile Device Management

Often smartphones are a double-edged sword for businesses: on one hand, they are a great money saver if an employee is willing to use their own for business purposes, but this does leave your business vulnerable in a few ways. Fortunately, if the benefits are something you can't function without, the vulnerabilities are simple enough to shore up with something called mobile device management.

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What the Recent Internet Outage Tells Us About Its Potential Vulnerability

What the Recent Internet Outage Tells Us About Its Potential Vulnerability

Over the week of June 14, a lot of applications and websites experienced outages, creating problems for many companies until it was resolved. Not only did these outages create business continuity issues, they’ve also exposed just how vulnerable the Internet is to these kinds of issues. Let’s take a look at what happened.

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Agent Tesla Is Out to Steal Your Credentials (and Your Cryptocurrency)

Agent Tesla Is Out to Steal Your Credentials (and Your Cryptocurrency)

Network security isn’t just for large, high-profile enterprises; even small businesses need to take it seriously. All businesses have something of value to hackers, and if you don’t believe this is the case for your organization, think again. All data is valuable to hackers, and you need to do everything in your power to protect it—especially against threats like Agent Tesla, the latest version of phishing malware designed to steal your data.

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Exploring the Options You Have When It Comes to Your IT Infrastructure

Exploring the Options You Have When It Comes to Your IT Infrastructure

The small business has been really hit hard recently and has been doing some hand wringing about their future IT investments. One of the major considerations is: do you keep your computing resources onsite or do you look to the cloud? Today, we will take a look at this very question.

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Major Hack Stymies Meat Processing

Major Hack Stymies Meat Processing

A recent surge of high-profile ransomware attacks strikes again with an assault on the world’s largest meat processor and distributor, JBS S.A. The cyberattack was so disruptive that the company was forced to suspend operations in both North America and Australia, leading to a considerable impact on the supply chain. Let’s take a deeper dive into what lessons can be learned from this situation.

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Important Variables of a Successful Backup Platform

Important Variables of a Successful Backup Platform

We are consistently adamant that businesses have a comprehensive data backup strategy to help secure its operational continuity. The threat environment in which we find ourselves at the present time only reinforces the importance of such a backup strategy. This month we thought we’d take a few minutes to review what makes a business’ backup platform comprehensive. 

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How Can a Business Be Impacted by Unpatched Software?

How Can a Business Be Impacted by Unpatched Software?

It’s no secret that software often does not work as intended. Developers frequently discover bugs and patch them out. The same can be said for security vulnerabilities. Despite the importance of these updates, small businesses often fail to implement these patches and updates in a timely manner, a practice which can lead to more problems down the road.

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Smaller Business Have Problems Adopting Useful Technologies

Smaller Business Have Problems Adopting Useful Technologies

Technology adoption can be a major issue for many businesses, mostly due to the variable costs of adding new technologies to a business’ cache of technology tools. For smaller businesses, adding new technologies that will allow them to compete with larger businesses can be even more difficult. Let’s take a look at the adoption gap between larger businesses and smaller businesses and why they are having a hard time closing it. 

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The Colonial Pipeline Attack Continues to Be Important to Cybersecurity

The Colonial Pipeline Attack Continues to Be Important to Cybersecurity

The situation surrounding the hack against Colonial Pipeline has only become more complex as new information has come to light, each new discovery providing more insights and potentially actionable takeaways. Let’s examine some of the biggest developments surrounding the attack, and what they will likely mean for overall cybersecurity from this point forward.

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Use the SMART Model to Set Actionable Goals

Use the SMART Model to Set Actionable Goals

When you started your business, you had a specific goal in mind. You wanted to prove something, to create something worth sharing with the world. We all have goals and aspirations, but it’s not always clear what the best path toward those goals is. Using a simple framework, you can maximize your odds of success and set great goals that you are much more likely to achieve long-term.

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Setting Up Two-Factor Authentication on Multiple Platforms

Setting Up Two-Factor Authentication on Multiple Platforms

Many organizations are pushing for two-factor authentication, and it is easy to see why. The benefits are so great and the risks so devastating (and unnecessary) that there is no good reason to not implement two-factor authentication. Let’s discuss what two-factor authentication is, why it matters, and how you can set it up for your Microsoft, Google, and Apple accounts.

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Mobile Management Best Practices

Mobile Management Best Practices

Mobile technology has permeated the workplace in countless ways. Many businesses will provide company-owned devices, be they laptops or smartphones, to employees so they can get work done while out of the office. This brings several opportunities for productivity into focus, but it also highlights some of the many risks associated with mobile devices.

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Three IT Services to Boost Efficiency

Three IT Services to Boost Efficiency

Businesses are always looking for a way to be more effective. Whether that be avoiding operational hiccups, cutting costs, or anything else that aids them in an effort to provide a superior product or service. For businesses that take advantage of dynamic technology solutions in efforts to enhance productivity through collaboration and automation, keeping the platform that fuels those initiatives managed and maintained is important. No organization is situated to effectively do that better than an IT services provider. 

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How Should Your Small Business Implement Cloud Solutions?

How Should Your Small Business Implement Cloud Solutions?

Whether you take advantage of it or not, the cloud is a major part of most businesses’ IT infrastructures—especially with the ongoing pandemic, which has kept many workers out of their offices and off of the in-house network. If your business is one of the few that has managed to stay afloat without the cloud, let’s change that. With a high-quality cloud solution, you can future-proof your business in ways you may not have considered.

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3 Ways Your Business Can Utilize the Cloud

3 Ways Your Business Can Utilize the Cloud

The cloud is a great tool that lets businesses of all industries and sizes revisit the way operations are handled, but it’s not always clear what the best approach is for your specific business. What are some ways that you can utilize the cloud, and why is it so important that you start thinking about these benefits now?

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Tip of the Week: How to Improve Productivity by Identifying Distractions

Tip of the Week: How to Improve Productivity by Identifying Distractions

For all the time we spend promoting productivity-enhancing technologies, we’d be remiss if we didn’t address the source of quite a bit of inefficiency: the user. People get distracted from their tasks all the time and the bounceback rates from these distractions aren’t great. Let’s go over a few tips that you and your team can use to help identify and avoid distractions throughout the workday.

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Building a Solid Continuity Strategy Pays Dividends

Building a Solid Continuity Strategy Pays Dividends

Business continuity is difficult to talk about for some business owners, specifically because no one likes to talk about the worst case scenario. What would you do if your business were to suddenly go through a disaster? Do you have a plan in place? If not, let’s talk about that. Here are some aspects of business continuity that you must consider. Remember; your company’s future depends on it!

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Data Privacy and the Increased Focus on Compliance

Data Privacy and the Increased Focus on Compliance

Most companies have some sort of regulation they need to stay compliant to, and 2021 seems to be a landmark year. Over the past year, companies have had to deal with a growing remote workforce, end-of-life upgrades, the development of new privacy laws, as well as the existing regulatory landscape. Let’s take a look at why compliance is important for your business.

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The Latest Password Best Practices from the National Institute of Standards and Technology

The Latest Password Best Practices from the National Institute of Standards and Technology

Passwords are the first line of defense your accounts have against the myriad of threats out there. It’s imperative that you follow industry best practices when creating them so as to maximize security. Thankfully, the latest guidelines from the National Institute of Standards and Technology, or NIST, make creating secure passwords easy.

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VoIP Can Be a Valuable Piece of the Puzzle

VoIP Can Be a Valuable Piece of the Puzzle

Business owners and managers are always looking to save capital, but it’s hard to do so as the cost of doing business continues to climb. This leads many decision makers to consider cloud-based tools when they are shopping for the best solutions to their business’ problems. The cloud offers several solutions to help the modern business keep their costs down, and one service that can be very valuable is Voice over Internet Protocol (VoIP). VoIP, specifically hosted VoIP, can help you reduce your communications costs in many ways, including:

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Tip of the Week: Is Browser-Based Password Management Safe to Use?

Tip of the Week: Is Browser-Based Password Management Safe to Use?

Passwords are quite literally everywhere nowadays. With so much of modern life now controlled or held within user accounts, keeping your passwords both secure and straight in your head is crucial. Many web browsers now offer some built-in password management utility to help make this process more convenient for the user, but is this option available at the cost of security?

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When It Comes to Cybersecurity, Consider a Top-Down Approach

When It Comes to Cybersecurity, Consider a Top-Down Approach

Cybersecurity is one aspect of running a business that absolutely cannot be underestimated in its importance. It doesn't matter if you’re a huge enterprise or a small business; if you don’t take cybersecurity seriously, there is a very real possibility that your organization could be threatened in the near future. The easiest way to ensure your business’ continuity is to develop an internal culture of cybersecurity, and it starts from the top-down with you, the boss.

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Improving Your Business Communication for the New Remote Normal

Improving Your Business Communication for the New Remote Normal

The fact that many of their workers never see each other has led to some interesting shifts in the way that businesses approach communications. They used to just walk across the room and have a conversation, but as people try to make sense of the hybrid work environment, communications will continue to be a key. Let’s take a look at how your internal and external communications strategies will change to meet the needs of your roving workforce. 

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Will Remote Work Persist After COVID-19 Has Passed?

Will Remote Work Persist After COVID-19 Has Passed?

With vaccines for COVID-19 now being distributed around the whole world, small businesses who switched to remote work have a decision to make: should they continue allowing employees to operate remotely if they so choose? Let’s discuss the concept of a hybrid work environment and how businesses manage the still-changing situation.

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Why Consistency is Critical to Your Position as Business Leader

Why Consistency is Critical to Your Position as Business Leader

From an employee’s perspective, one of the most frustrating issues that could be present in the workplace is leadership that proves to be inconsistent. This lack of managerial consistency can wind up causing some serious problems and is often demonstrated through a variety of repeated behaviors.

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Three Technology-Related Questions You Need to Answer “Yes” To

Three Technology-Related Questions You Need to Answer “Yes” To

For most businesses, technology is a complete necessity these days. It’s been proven that, by integrating some technology strategically, businesses can solve major operational problems that many smaller businesses and startups can’t. Today, we will ask three questions about business tech that any technology-savvy individual should know, and explain why you should know them. 

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Working from Home is a Mixed Bag for Parents

Working from Home is a Mixed Bag for Parents

For all its benefits, remote work can introduce plenty of complications. These complications can easily make employees question a lot of things about their careers, including whether or not they should continue working for the same company they have been. This has been particularly the case amongst workers with children also in the home.

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How Much Time is Spent Each Day Checking Notifications?

How Much Time is Spent Each Day Checking Notifications?

Generally speaking, we all get way too much screen time nowadays, between the workstations we all spend our days in front of to the televisions we watch in the evening to the mobile devices that are never far out of reach. While plenty of people have weighed in on the subject, some of the most interesting insights come from scholarly research: the more notifications a person gets, the more their productivity suffers.

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Tip of the Week: The Letters of the Alphabet, in Windows Shortcuts

Tip of the Week: The Letters of the Alphabet, in Windows Shortcuts

The Windows operating system comes with more than its fair share of capabilities, many of which are accessible through the appropriate keyboard shortcut. Because remembering so many would be a challenge for some (and impossible for most) we’ve put together a list of those associated with the letters found on the keyboard, with a few extras tacked on for good measure. Make sure to take note of any you may find the most useful.

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Understanding the Threat of Geographic Deepfakes

Understanding the Threat of Geographic Deepfakes

Per our role as cybersecurity professionals, part of our responsibility is to put the developing threats out there in the world into perspective for the clientele that we serve. After all, with so many modern threats seeming to border on science fiction, it is only natural for smaller organizations to assume that their size will protect them from such attacks through simple lack of interest—or even that such threats will never be used practically at any significant scale. Unfortunately, these assumptions are too often mistaken.

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While Useful, Remote Work Isn’t All It’s Cracked Up to Be for the Climate

While Useful, Remote Work Isn’t All It’s Cracked Up to Be for the Climate

While we would never suggest that remote work is a bad thing, it wouldn’t be right for us to pretend that it is a perfect solution. It just isn’t. For a few glaring examples, let’s turn to the complicated impact that remote work can have on the environment. While we’ll still acknowledge the benefits of remote solutions, this kind of reflection may just help you to determine how to shape your business’ future: namely, how much of that future will be based on remote operations.

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Tip of the Week: Designing an Effective Work-from-Home Workstation

Tip of the Week: Designing an Effective Work-from-Home Workstation

Working from home has made it clear to many that they weren’t prepared to do so—not by a long shot. In addition to the many other stresses that came with these challenging times, the lack of a sufficient and proper workspace has proved to have its impacts on the human body. To perhaps help remedy this, we wanted to offer a few considerations that might help a remote worker benefit ergonomically.

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Five Solutions to Simplify Remote Work Strategies

Five Solutions to Simplify Remote Work Strategies

Working from home adds quite a few additional wrinkles into the workday, including a few that pertain to your team’s communicative capabilities. With many different people operating at their best through different forms of communication, establishing which of these forms best suits your needs is crucial. Let us consider some of the options you have, whether you’re fully investing in a future of remote operations, or simply planning a more hybrid approach as time passes.

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Physical Security Tools Every Business Can Use

Physical Security Tools Every Business Can Use

Many small and medium-sized businesses don’t consider making physical security investments if they already have some type of workable solution in place. The problem is that there have been a lot of innovative moves made that would make those investments strategically smart at the time. So, while a physical security upgrade may not be a priority for your business, we thought we’d go through some of the tools used, and how they have improved. 

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Tip of the Week: Stop the Spying Webcam

Tip of the Week: Stop the Spying Webcam

Have you ever been using your computer and you realize the operational indicator light next to your webcam is activated, only to realize that you never closed the video conference you were just on? Well, what would happen if you noticed it and you didn’t have that software up and running? If you are not an exhibitionist, it would likely freak you out to know that someone might be looking at you as you use your computer. Today, we will get into what to do to ensure that you aren’t being spied on through your webcam.

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Using Penetration Testing Can Help Avoid Headaches and Might be Required

Using Penetration Testing Can Help Avoid Headaches and Might be Required

Your business’ network is so important that if something were to infiltrate it that doesn’t belong there, it could wreak havoc on your whole company. One way that businesses can get their cybersecurity to a reliable place is through what is called penetration testing. This month, we thought we would briefly describe what exactly penetration testing is and how it can help your business. 

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How Many Types of Cybercriminals Can You Name?

How Many Types of Cybercriminals Can You Name?

We’re all familiar with the idea that pop culture has cultivated in our minds about computer hackers, but as it happens, this impression is just one of the many shapes that the modern hacker can take. This kind of closed-off view is dangerously shortsighted, so let’s take a few moments to dig into the kinds of hackers there are, in ascending order of the threat they pose to your business.

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Videoconferencing Is Going to Be a Core Business Tool From Now On

Videoconferencing Is Going to Be a Core Business Tool From Now On

Businesses spent a lot of time and money in 2020 adjusting to the COVID-19 pandemic. One could argue that many of them didn’t have a plan until it was to the point where either they made one, or their business collapsed. Some collapsed anyway. It has been a difficult year with businesses that have made it through doing the right things and using a set of new tools that allowed their operations to remain effective. Many of these tools will be phased out when the time comes, but one is absolutely here to stay: video conferencing.

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How Big of a Threat is the Dark Web Gig Economy?

How Big of a Threat is the Dark Web Gig Economy?

Contemporary movies are filled with high-stakes cybercrime, where a lovable criminal syndicate breaks into a company’s systems to help wreak havoc on the true villains of the film, all the while exposing the company’s dirty laundry. Naturally, this idea can be frightening for any business, whether or not they have any dirty laundry to air out—after all, nobody wants a ruined reputation—and is unfortunately less and less of a fantasy all the time.

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