k_Street Consulting, LLC Blog

k_Street Consulting, LLC has been serving the Washington area since 2009, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Proactive Management Significantly Reduces Downtime

Proactive Management Significantly Reduces Downtime

Reducing or eliminating downtime should be a goal for nearly every business. To do so, managing the risk you operate under is crucial. One of the best ways to do that for businesses that rely on their technology is to ensure that IT is maintained properly. By properly, we mean proactively. 

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RMM Services Keep Your Business’ Computing Up and Running

RMM Services Keep Your Business’ Computing Up and Running

It isn’t easy to run a small business, and a lot of this difficulty comes from the fact that, as an owner of a small business, you have some limitations that dictate how your business can be run. For many businesses, one of these is a budgetary one. If you are going to stabilize your costs, you need to know that the investments you make are going to work. One way a managed services provider accomplishes this is through remote monitoring and maintenance.

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Doing What You Can to Keep Downtime to a Minimum

Doing What You Can to Keep Downtime to a Minimum

Business is all about making the most of the time that you have available to you, and while some employees are great at doing such a thing, others might have silent roadblocks that eat up minutes or potentially even hours of their days. Yes, downtime is a very real threat for businesses, and while some employers are more concerned with nickel-and-diming employees for the short amounts of time they spend in between tasks, real true downtime is much greater of an issue.

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Tip of the Week: Proactive Maintenance Keeps Tech Running Smoothly

Tip of the Week: Proactive Maintenance Keeps Tech Running Smoothly

Whether they are expected or not, there will always be situations when your business incurs some damage or loss due to natural disasters, downtime, or other issues. You might find that a little preparation could have kept some of the disaster at bay, and it could honestly save you a ton in terms of lost time and resources. In fact, it could save your organization from the brink of disaster.

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Outsource Your IT and Stop Worrying About These 3 Responsibilities

Outsource Your IT and Stop Worrying About These 3 Responsibilities

The last time you reached out to IT support, how long did it take them to respond to your request? Did they have to drive all the way to your office, only to resolve the issue far too late? Being able to take prompt action is key to alleviating IT issues, especially when mission-critical data is on the line. A remote monitoring and maintenance solution may be just the tool you need to keep your systems maintained and operating properly, and all without expensive on-site visits.

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How Remote Monitoring and Management Can Help Your Business

How Remote Monitoring and Management Can Help Your Business

As a small business, your assets are limited more than you’d like them to be. You have a budget that yearns for more flexibility, and there are only so many hours in the day to accomplish all of your goals. Thankfully, in an era that’s more connected than any that came before, modern technology provides solutions to businesses that need to get a little more value out of their budgets. One of these solutions is called remote monitoring and management.

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Preventing Issues is Easier with Remote Monitoring and Management

Preventing Issues is Easier with Remote Monitoring and Management

Do you know who manages and maintains your business’ technology? In most cases, it will be either a small in-house IT department or technical individual, but often times small businesses simply don’t have the assets to throw around on this. More importantly, they often ignore technology maintenance, either because they can’t afford it, or there’s nobody to do the work.

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Small Businesses Find Managed IT Useful To Their Growth

Small Businesses Find Managed IT Useful To Their Growth

Many small-to-medium-sized businesses (SMBs), find that they need to have the right technology before they can grow. In fact, studies have shown that businesses that cap out at 250 employees and primarily have plans to grow in 2018 are focusing their strategies on using IT solutions and applications to achieve growth.

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4 Reasons SMBs are Flocking to Remote IT Support

b2ap3_thumbnail_remote_technician_400.jpgTechnology helps business owners around the world achieve greatness on a regular basis, and it’s become so attached to the office that the two are inseparable. The only issue with this is that you become completely reliant on it, making technology issues feel catastrophic. Instead of paying for an on-site visit from a technology support provider, wouldn’t it be more convenient to just pick up the phone and have someone fix the issue immediately?

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How to Monitor Employee Communications Without Taking What’s Said Personally

b2ap3_thumbnail_boss_monitoring_400.jpgThere seems to be some confusion in the workplace regarding the privacy of digital communications made over a company network. Can an employer read an employee email or record a phone call without employee consent? Is instant messaging a safe place for employees to complain about their jobs? The answer to these questions may surprise workers and business owners alike.

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The Files are IN the Computer [VIDEO]

b2ap3_thumbnail_files_are_in_the_computer_400.jpgWhen it comes to IT support, communication is key. The parties giving and receiving support must absolutely be on the same page. If not, then a PC disaster is imminent. Sometimes, IT support miscommunications can be so bad that they're funny, as seen in the 2001 movie "Zoolander." Thankfully, nobody is really this detached when it comes to computers, right?

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4 Reasons Your Business Needs Remote IT Support

b2ap3_thumbnail_you_need_it_400.jpgTechnology grows more mobile with each passing day, but the need for technical support remains the same. But, sometimes you just can't get on-site support while you are traveling. What, then, would you do if you had an urgent need for IT support, especially if your provider doesn't offer remote support?

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3 Annoying Examples of Why Quality Remote Service Matters

b2ap3_thumbnail_do_not_get_caught_400.jpgThe difference between giving great customer service and poor customer service is the difference between keeping and losing a customer. When it comes to great customer service, nowhere is this more important than with remote IT service.

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4 Ways Remote Support Makes IT Easy

b2ap3_thumbnail_remotesup400.jpgA masochist enjoys doing things the hard way. Masochists make lousy managers because their enjoyment for punishment will make it so that nothing gets done on time. Nobody, not even a masochist, enjoys it when IT problems take forever to fix. With remote IT support, the punishments of technology problems are removed and IT becomes easy for everyone!

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