The Case for Hosting Your Phone Solution In-House

Traditional communications solutions are all well and good, but they’re quickly growing antiquated and outdated with the inception of more dynamic solutions. Some organizations have found that cloud-hosted VoIP has advantages over an on-premise telephone solution. While there’s a certain degree of truth to this, an on-site system still presents value.

When you host your own VoIP solution, the biggest difference to consider is the fact that you’ll be managing your own hardware. An in-house system is stored in the server room or another dedicated part of your infrastructure. Alternatively, when you use cloud VoIP, the system is stored off-site, hosted and maintained by an outsourced provider.

Keep in mind that when we talk about on-site VoIP systems, we’re not referring to the traditional landline telephone system that many organizations still use. Rather, we’re talking about a virtual phone system that uses your Internet connection rather than a landline cable infrastructure to send and receive calls. Though VoIP is a service that can easily be outsourced to a third-party provider, it’s possible for you to host an in-house system on a dedicated server… assuming you have the staff to properly manage and maintain it.

Regardless, there are still some benefits to consider regarding on-site VoIP hosting rather than going through a cloud provider. Here are a couple of them.

• Control: In comparison to a hosted solution, your business has greater control over an in-house phone system. You can easily add new users and phone numbers rather than going through support to do so. This also means that you’re in a greater position of responsibility, so it’s important that you have the staff on-site and ready to maintain your system, should you choose to go this route.
• Use your existing infrastructure: Consider for a moment how much effort went into building your current infrastructure. You already have a network, servers, and other important hardware hooked up to it. What’s a little more in the form of your in-house VoIP system? If you wanted to add VoIP to a cloud infrastructure, you have to go through the hoops of configuration and setup, which is something that you may not have control over with a hosted solution.

If your organization is considering revamping its communications infrastructure, look no further than k_Street Consulting, LLC. We can help your business get the most return on investment from your phone solution. To learn more, reach out to us at (202) 640-2737.