Instant messaging can solve a lot of problems for small businesses, and it can make for a much more dynamic work environment compared to the passive one created by sending endless emails. However, this is only true if you are using instant messaging correctly. How does one go about doing that?
At first glance, the way your organization handles communication in-house might not be the first place your business looks to make money. Still, the point stands that a business that communicates better, functions better; and, when a business is functioning properly, it can work harder to make more money. If your organization isn’t utilizing a unified communications solution yet, you should be.
Instant messaging has changed the way that individuals communicate with one another, both in their personal lives and in the workplace. Just as email threw a wrench in traditional mail's plans, instant messaging threatens to jump start a new method of instantaneous communication, one which can be seen as a great benefit, but also an immense annoyance.
Does your office take advantage of unified communications solutions to communicate efficiently within the workplace? If your employees aren’t taking advantage of the mission-critical communication applications your business provides for them, not only will it be frustrating to contact them, but it might also cause miscommunication; a common cause for error. Regardless the size of your workforce, your business can benefit from a unified communications solution.
