k_Street Consulting, LLC Blog

k_Street Consulting, LLC has been serving the Washington area since 2009, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

We Cover More Technology than You may Think!

b2ap3_thumbnail_vendor_assistant_400.jpgBecause technology plays such a crucial role in everything you do, you would benefit from a single service that covers all of your tech needs. Trying to keep track of every vendor for every piece of equipment can make using technology complicated--which is the opposite what technology is supposed to do.

If you're taking advantage of our managed IT service for your company's IT infrastructure, then you know what it's like to have premium service for the technology that matters most to your business. However, as important as your company's network is, you can likely think of other pieces of equipment outside of the networking realm that are just as important to you. For precious gadgets like these, we want you to know that k_Street Consulting, LLC can cover these too!

k_Street Consulting, LLC is able to cover all of your technology with our vendor management service. This is a unique service where we manage the vendors of your favorite technology so that you don't have to. With our vendor management service, we may not be the ones doing the repairs on your technology, but we are the people that you deal with getting repairs made. As you know, major technology companies can sometimes be too large to give quality service. If you're tired of navigating endless phone menus to get anywhere with a major vendor, then our vendor management service will be worth it for you. With our service, you will be dealing with our friendly faces instead of an automated customer service menu.

We offer this vendor management service because we understand how important all of your technology is to you. For example, if your company's IT network is operating flawlessly, but your smartphone happens to go down, then it won't matter how great your workstation is operating because your day will be ruined by your broken phone. In a situation like this, the only thing that will matter to you is, "When will my phone be fixed?" This is where k_Street Consulting, LLC's vendor management service can save the day.

With our vendor management service, you can rest assured that k_Street Consulting, LLC will find a fix for you as fast as humanly possible. We're able to find a fast fix because of our extensive contacts with vendors in the technology industry, many of whom we have a great working relationship with. As a bonus, if we're the ones arranging the fix, then that means you don't have to! This frees you up to invest more of your time in your business, which is a much more lucrative venture than having to explain your problem over the phone to a random technician with a foreign accent.

Don't hesitate to ask us about how extensive our technology coverage is. We've surprised many people when they found out that we cover the technologies that frustrate them the most. Here is a short list of technologies that we cover in addition to your IT network. Go over the list and then ask yourself how many times these technologies have caused you stress when you tried to deal with fixing them on your own.

  • Smartphones and other mobile devices.
  • Printers and copy machines.
  • Fax Machines.
  • Pretty much whatever you can think of that plugs into an electrical outlet.

If a piece of technology is important to you, then we'll cover it with our vendor management service and take care of the fix. It's as simple as that.

The best part about our vendor management service is that you will be dealing with us. Unlike the international technology corporation that made your gadget, your call is important to us and not just another case number. We're a business too and we understand how a broken piece of technology can cause significant amounts of downtime. Therefore, we promise to be tenacious about finding you a quick resolve for your tech problem so that you can get back to running your business and making money. Give us a call at (202) 640-2737 to have us cover all of your tech!

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Monday, 23 December 2024

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